How insurers can build better relationships with their customers

Relations between insurance companies and their clients are very specific and contain only a few touchpoints. Each of these situations is influencing the final perception of the provider. Knowing how the customers perceive their insurer, what in their opinion the company does well and what should be improved is crucial to best adjust the offering.

Here’s what you will find in our research report:

Behavioral trends amongst insurance prospects and customers
What impact the pandemic has on these two groups
Reasons why some people aren’t insured
What are preferred contact and policy purchase methods
What customers think of their insurers
The level of access to online portals amongst respondents
Satisfaction ratings and factors influencing it
Factors that attract to buy a policy from specific insurer

…and many more! Download the research report and gain valuable knowledge about your customers!

Download the report

* Required fields

First name*

Last name*

E-mail*

Phone

Company*

Country*

Check all consents

I consent to being contacted by representatives of the Comarch Group companies via the email address, to send commercial information including direct marketing. Learn more

Your consent is being requested under the provisions of electronic communication law to allow our representatives to contact you by an email message. You can withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of previously undertaken contacts. In this case your personal data will be processed by companies of the Comarch Group based on their legitimate interests. Learn more about the processing of personal data by the Comarch Group companies.

I consent to being contacted by representatives of the Comarch Group companies via the telephone number, to provide commercial information including direct marketing. Learn more

Your consent is being requested under the provisions of electronic communication law to allow our representatives to contact you by a telephone call. You can withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of previously undertaken contacts. In this case your personal data will be processed by companies of the Comarch Group based on their legitimate interests. Learn more about the processing of personal data by the Comarch Group companies.

I consent to receiving a newsletter from the Comarch Group companies. Learn more

Based on this consent your personal data will be processed by companies of the Comarch Group to send you a newsletter. You can withdraw your consent at any time, but remember that this will not affect the lawfulness of data processing based on the consent before its withdrawal. Your consent is being requested under the personal data protection regulations and electronic communications law.. By giving this consent, you agree to receive – via the email– unsolicited commercial and direct marketing communications contained in our newsletter. Learn more about the processing of personal data by the Comarch Group companies.

You can withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of previously undertaken contacts and data processing carried out on the basis of consent before its withdrawal.

By submitting this form, you give us access to your personal data. Read about: The processing of your data by companies of the Comarch Group and your rights as the data subject.