ChatERP – AI Assistant in Comarch ERP Systems
Integrated into Enterprise Solutions, ChatERP enables seamless communication with the system using natural language. This feature makes the entire Comarch ERP software system even more accessible and user-friendly.

A New Dimension of Interaction Between Users and the System
Comarch ChatERP is an innovative solution powered by artificial intelligence, designed not just to improve the efficiency of ERP users but to elevate their work to an entirely new level.
With its interactive chat-based interface, users can interact with the system naturally, as if engaging in a regular conversation with another person.
By responding to user queries, Comarch ChatERP can provide information on various types of data stored in the system, independently analyze the information, draw conclusions, suggest software features, and even perform diverse tasks upon user request.
This intelligent assistant serves as a versatile tool to support the daily operations of businesses, regardless of their industry.
Currently available in its beta version, the tool is set to be integrated into on-premises and cloud-based versions of all Comarch ERP programs.
Discover the Potential of Comarch ChatERP
Explore the features of the program
Receive clear guidance, tips, and advice to make the most of Comarch ERP’s capabilities:
- How to issue an invoice
- How to generate a balance confirmation
- How to add a new contractor
- How to record an employee’s absence
- How to create a new analytical description template
Review Business Data
Stay up to date with company information, make informed decisions, save time, and accelerate business processes:
- Show the top five debtors
- Display the list of sales invoices for contractors from Kraków
- Show which items have been in stock for over 60 days
- Show products not available in the e-shop
- Show the amount of CIT-8 tax due for May 2024
Perform Selected Tasks
Increase work efficiency by delegating repetitive tasks to the intelligent assistant:
- Set a credit limit of PLN 15,000 for contractor
- Create an order for 200 additional units of the Adapter product
- Add a sales invoice for 300 units of the Battery product for contractor ABC
- Assign employee XYZ to the Employee Capital Plans (PPK) program starting on June 18, 2024
- Reconcile the invoice with number NNN using an advance payment from employee XYZ
Benefits
Faster ERP system adoption
Real-time access to critical business data
Error reduction through information verification before processing
Automation of routine tasks
24/7 availability
Multilingual support
Security
We prioritize the security of our solutions from the very beginning by implementing the SSDLC (Secure Software Development Lifecycle) model at Comarch. This ensures that every stage of software development, from initial planning to production, is monitored and controlled. This approach enhances efficiency while reducing costs by addressing errors early in the process. Responsibility for security is shared among all project participants.
Our products are regularly audited and undergo rigorous penetration tests conducted by qualified specialists. By focusing on security, we identify and eliminate vulnerabilities critical to business operations, applications, and user security.
We also evaluate potential risks associated with generative models (OWASP Top 10 for LLM) and implement preventive measures to minimize these risks.
The information contained in user queries and responses is transmitted to Comarch or its technological subcontractors. To minimize the risk of excessive data processing, users are required to avoid including personal, sensitive, or confidential company information in their queries.

Try ChatERP in Comarch ERP Optima
The demo version of Comarch ERP Optima offers, alongside its standard functionalities, the option to test our intelligent assistant.
Comarch ERP systems
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A powerful platform for advanced processes with open architecture, automation tools and web access. Also dedicated to international companies (DACH, France and others) and capital groups.
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A modern and integrated program designed for small and medium-sized companies and accounting offices.
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A cloud-based program for the management of micro, small and medium-sized businesses. Online invoicing, accounting, warehouse. Also available as an app for iOS and Android.
Try it out for free
Determine your business needs. We will offer you a dedicated solution.



















