5G and the Internet of Things make autonomous telecommunications networks not just desirable, but essential. And, with AI and ML technologies becoming ever more advanced, fully zero-touch management and maintenance seem to be just around the corner.
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Digitization, 5G and the Internet of Things place demands on telecommunications systems that would be impossible to address by the human brain alone. Thus, artificial intelligence and machine learning are growing in importance as telcos seek to automate their network management and maintenance processes and move towards intelligent assurance.
We’ve long used artificial intelligence and machine learning – for example in the aerospace industry – but they are now becoming bywords for success in many industries, telecommunications included. The reason is that AI and ML facilitate automation to a degree demanded in the age of 5G and the Internet of Things (IoT). And automation is where today’s telcos are headed…
Operators need to increase the range and depth of automation in order to meet the challenges of technological developments such as 5G in an era of reinventing telecoms. This applies not just to service provisioning, but to operations too – which means a fusion of artificial intelligence and OSS.
The digital era is upon us, and for telcos this means challenges and opportunities, demanding transformation and adaptation to the new world. In terms of OSS, the key to success will lie in innovation and embracing new ways of both thinking and doing.
Should telcos embrace virtualization, adopting SDN/NFV, the cloud, DevOps and microservices in the drive to maximize revenues from B2B relationships? Given that these new technologies are already redefining the way CSPs operate, the question might be better phrased “evolution or extinction – which is it to be?”
Slow and cumbersome, “waterfall” methodology for telecom solution development is on the way out. It is being replaced by a combination of OSS DevOps with microservices, which will drive telecoms companies in a world rapidly becoming defined by automation and ever higher speeds. The theory is simple, and the practical application requires only an open mind…
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