With telcos well on the way to adopting AI/ML to transform many aspects of the businesses, the question now is how the technologies can be designed to best deliver results. The answer is to combine a model-driven approach with data-based machine learning.
The rapid expansion of the Internet of Things and the arrival of 5G have been drivers for automation, cooperation and virtualization in the telecommunications sector – all of which have had a profound impact on service assurance and analytics.
What does 2020 hold for the telecommunications industry? Artificial intelligence, IoT, the cloud, 5G and further digital transformation will be at the forefront of developments in the coming months, as our new ebook demonstrates.
The Internet of Things and 5G have raised the complexity of telecommunications network management beyond the level where traditional methods are effective. It’s time to bring AI into play for automated network monitoring.
Not so long ago, every telco was jockeying for position as the best communications service provider (CSP) on the market. IoT, 5G, AI and the cloud have radically altered those aspirations, and each serious player is now striving to undergo the transformation into digital service provider (DSP).
Digitization, 5G and the Internet of Things place demands on telecommunications systems that would be impossible to address by the human brain alone. Thus, artificial intelligence and machine learning are growing in importance as telcos seek to automate their network management and maintenance processes and move towards intelligent assurance.
What are the technologies to watch in 2019? What impact will the Internet of Things, virtualization and artificial intelligence have on the telecommunications industry in the coming 12 months? And what are CTOs and CEOs planning in order to maximize their organizations’ benefits from digitization?
In the Internet of Things, artificial intelligence and machine learning might look like the difference between success and failure for a business. Broadly speaking, that’s correct – but only when these technologies are used wisely in conjunction with human skills and know-how.
AI and IoT are driving great advances in the way that organizations in many sectors deliver – and think about – their services and products. It’s therefore worth looking at what this combination can do for your business… but beware of jumping in and deploying these technologies “just because they are there”.
Smart field services companies are already deploying solutions based on artificial intelligence and machine learning to automate their service delivery process. They are in the best position to optimize the work of technicians and managers, cut costs and boost customer satisfaction – while their competitors will lag behind on all counts.