The challenges and opportunities of the Internet of Things mean that CSPs need to evolve swiftly into next generation operators. Only by embracing new ways of thinking about infrastructure, service and digitization can telecoms companies hope to compete and expand in the B2B sector in this new era.
The future of telecoms belongs to those organizations which can provide digital services. But the transition from CSP to DSP is a path strewn with hurdles that you can best overcome if you know about them in advance.
Digital revolution is already influencing the way that telecoms operators think about business, networks and IT, and this evolution is set to gather pace in the near future. Find out where your focus needs to be to keep up with customer demands and become a force to be reckoned with on the market.
Partnerships with OTT players give telecom operators great scope for attracting and retaining customers, but they also require complex charging and billing models. These are the three key areas that must be addressed in order to ensure the smooth flow of payments between operator, OTT and end customer.
Customer experience? Network automation? New report reveals CSPs’ priorities for digital transformation in the near future. Find out what they are, and where your focus should be in the digital era.