Today’s telcos need to reshape their thinking in order to add true value to their services. With voice, text and data packages now the norm, that value could be what differentiates them from the crowd and gives them a valuable edge over their competitors.
Ready to sit back and let the machines do all the work? Well, maybe we are not quite there yet, but automation is moving on apace in telecommunications as well as in other digital sectors, and the smart players are those who are ready for today’s opportunities and able to innovate for tomorrow.
Not so long ago, every telco was jockeying for position as the best communications service provider (CSP) on the market. IoT, 5G, AI and the cloud have radically altered those aspirations, and each serious player is now striving to undergo the transformation into digital service provider (DSP).
Digitization, 5G and the Internet of Things place demands on telecommunications systems that would be impossible to address by the human brain alone. Thus, artificial intelligence and machine learning are growing in importance as telcos seek to automate their network management and maintenance processes and move towards intelligent assurance.
What are the technologies to watch in 2019? What impact will the Internet of Things, virtualization and artificial intelligence have on the telecommunications industry in the coming 12 months? And what are CTOs and CEOs planning in order to maximize their organizations’ benefits from digitization?
Technological advances are bringing new challenges and opportunities for telcos, along with a great deal of uncertainty. CTOs and CIOs must find the best way forward for their companies’ IoT, virtualization and assurance strategies, but a new survey shows that they are far from unanimous in terms of the specifics of future development.
CSPs once dominated the telco landscape. There was no competition, and no need to change an operational model that worked – more or less. Neither was there any impetus for innovation. Now, all that has changed; new technologies and new challengers in the telecommunications domain mean it is time for telcos to embrace the virtual and go cloud-native
We’ve long used artificial intelligence and machine learning – for example in the aerospace industry – but they are now becoming bywords for success in many industries, telecommunications included. The reason is that AI and ML facilitate automation to a degree demanded in the age of 5G and the Internet of Things (IoT). And automation is where today’s telcos are headed…
How do you revolutionize an entire industry to meet the demands of the digital era and pave the way for a truly global economy? The Next Generation Enterprise Network Alliance (ngena), supported by Comarch’s innovative centralized service and automation platform has already found the answer, and telcos around the world are reaping the rewards.
The digital era is upon us, and for telcos this means challenges and opportunities, demanding transformation and adaptation to the new world. In terms of OSS, the key to success will lie in innovation and embracing new ways of both thinking and doing.