Comarch's offering for telecoms received a "Strong" rating from a leading analyst company's BSS Market Overview and Strategic Scorecard for Vendors (2009).
Comarch, a global IT business solutions provider and systems integrator, employing over 3,500 people worldwide, announced today that it has been rated as “Strong” in the Gartner “Business Support System Market Overview and Strategic Scorecard for Vendors, 2009”, a report published on December 22nd 2009, that provides international BSS vendor comparison for service providers.
Gartner evaluated global vendors based on the scope of their products or services, market understanding, offering, geographic & sales strategies, market responsiveness as well as track record and general viability. The overall score is a summary of scores for individual criteria. Twelve vendors were evaluated in the Business Support Systems (BSS) report.
Comarch increased its position to “very strong” in the “Market Understanding” criterion where vendors’ ability to understand buyers' wants and needs and the ability to translate these into products and services was assessed.
- We are very proud that once again Gartner appreciated the quality of one of our flagship products by giving us this favorable rating. At the same time we are confident that this is a product of the highest quality that will meet the expectations of even the most demanding customers. It has been designed to process extensive amounts of data in real-time according to rules defined by the user. Due to the fact that it allows for full customization of business processes, each service provider is able to reconfigure processes and workflows to suit particular needs. - says Piotr Piatosa, VP Telecommunications, Member of the Board, Comarch SA.
Comarch offers solutions with various deployment options (per-site licensed, SaaS, Managed Services) in order to support the service provider’s individual needs and various business models. This comprehensive product can reduce the operator’s time-to-market, as it facilitates service creation and thanks to its turnkey customer management functionalities it facilitates quicker responses to end users’ demands thus leading to elevated customer relations and enabling service providers to increase their customer base.
About Gartner MarketScope
MarketScope is an evaluation of a specific marketplace for a certain time period. It represents Gartner's analysis of how certain vendors’ measure against the criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in MarketScope, nor does it advise technology users to select only those vendors with the highest rating. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.