Comarch FSM is the field service management software, necessary for every service providing company. An efficient field service solution is required to support various areas including service order placement, scheduling, technician assignment depending on skills and availability, route optimization, equipment allocation as well as service level agreements and reports management. Comarch FSM is a complete field service management solution for staffing, scheduling and managing field force.
It offers a smooth and profitable service by linking connected devices to a cloud-based field service software. Only comprehensive tools supporting end-to-end field service delivery processes can reduce operating costs and improve the customer experience of successful service providers. Thanks to gathered data, Comarch Field Service Management knows instantly when there is an issue and automatically dispatches the right resources to improve first-time fix rate