Comarch has been included as an Honorable Mention in the 2022 Gartner® Magic Quadrant for Field Service Management. This report, thanks to comprehensive evaluation criteria, presents a summary of providers from various technological areas.
Comarch has been included among Honorable Mentions in the Gartner® publication. Gartner® tracks more than 100 FSM vendors . Vendors’ positions in this Magic Quadrant reflect their ability to meet customers’ expectations in areas like AR-enabled guidance, machine customer interactions, AI-driven quality control and customer self-service.
In the publication, there is a market description which presents why FSM should be in the center of focus. “FSM suites support field service providers (FSPs), whose technicians typically travel to customer locations to provide installation, repair and maintenance services for equipment and systems (consumer, commercial or industrial). FSPs may also manage, maintain and monitor these assets under a predefined service or maintenance contract”.
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