Our conference will give you the unique chance to get real insights and practical advice on how to leverage on latest strategies & technologies to improve your customer experience and your loyalty program results. Together with Livework, we will present a 360° approach to get the best possible results for your business.

We will show you real case studies from our recent projects in Europe and show you live demos to handle most challenging aspects of a daily life of a marketer. You will hear the story of a new market player Hudson’s Bay Netherlands entering the market with its brand new loyalty program Hudson’s Bay Club. In the end, you will get an occasion to exchange with other retail professionals and CRM & Marketing experts.

Main benefits:

  • Half a day of intriguing presentations, case studies and demos showcasing new ways of delivering an unprecedented customer experience
  • New technologies used in impacting the loyalty market and customer engagement (IoT, beacons & location based services)
  • Strategic industry insights and trends that are affecting the ROI of your loyalty program
  • Great networking occasion for professionals from different industries to exchange knowledge and best practices around the loyalty area

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