As a result of the COVID-19 pandemic, organizations had to react and adapt to a situation very few had planned for. Most insurers demonstrated resiliency during these tough times, and we witness how focused they remain in what is critical and important for them, their customer, and their business partners.
Here’s what you will find in Celent and Comarch report:
Which trend is the main driver of the insurer strategy
Which business processes would benefit most from AI
Which element of customer-centricity is the most important one for insurers
What role an omnichannel plays for insurers
…and many more! Download Celent and Comarch report and gain valuable knowledge about IT in the insurance industry!