CSPs once dominated the telco landscape. There was no competition, and no need to change an operational model that worked – more or less. Neither was there any impetus for innovation. Now, all that has changed; new technologies and new challengers in the telecommunications domain mean it is time for telcos to embrace the virtual and go cloud-native
The future of telecoms belongs to those organizations which can provide digital services. But the transition from CSP to DSP is a path strewn with hurdles that you can best overcome if you know about them in advance.
Digital network transformation and 5G are already influencing the way that telcos think about business, networks and IT, and this evolution is set to rapidly accelerate in the near future. Discover where your focus needs to be and keep up with customer demands in order to become a force to be reckoned with on the market.
Partnerships with OTT players give telecom operators great scope for attracting and retaining customers, but they also require complex charging and billing models. These are the three key areas that must be addressed in order to ensure the smooth flow of payments between operator, OTT and end customer.
Customer experience? Network automation? New report reveals CSPs’ priorities for digital transformation in the near future. Find out what they are, and where your focus should be in the digital era.
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