Telcos could be forgiven for thinking that are operating in an alien landscape, with non-traditional companies such as Spotify, Netflix and more rewriting the rules on customer interaction and satisfaction. To keep pace with the changes and demands of today’s market, CSPs need to embrace standardization, which will help them ensure they deliver products and services in a way and at a speed that meet customer expectations.
Does artificial intelligence have a future in the business market? Learn more about the use of AI in chatbots that are able to discuss with users different topics without delays. It is definitely note-worthy in 2023, when a large number of telecoms will become digital.
What trends in the area of network security are worth looking out for in 2023? Discover what Comarch’s experts have to say. Read the article with predictions for this field, to learn more about taking advantage of artificial intelligence (AI) and how to reduce costs in your telecom organization.
Will Metaverse soon be part of everyone’s life? It promises to be the next big change in the technological area, and is a new milestone for digital telecom businesses. Entering the metaverse is not possible without professional systems, know-how, and experience. Achieve it with Comarch.
We’ve seen huge growth in the popularity and use of embedded SIMs (eSIMs) recently, and that trend is expected to accelerate in the near future – which is good news for telcos as well as their enterprise and retail customers.
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