Is loyalty in business becoming overly tech-based? With AI-powered loyalty platforms and algorithms tracking your members’ likes and dislikes, it’s easy to forget that most customers still care about the human touch and require some form of connection.
The Comarch Group generated over PLN 1.86b in revenue from the sales of products and services during the twelve months of 2022. This is over PLN 230m, i.e. by PLN 14.2 per cent more than in the previous year. This performance resulted in a net profit attributable to equity holders of the parent of PLN 109.1m, down by PLN 13.9m from a year ago. The operating profit was down by PLN 39.3m amounting to PLN 147.9m. EBITDA amounted to PLN 241.8m, or PLN 37.5m less than in the same period of 2021. During the period, the operating profitability stood at +8%, with the net profitability amounting to +5.9%.
As one of the main sponsors of Loyalty Summit CXM, Comarch will play an important part in shaping this event. Our representatives will be there to share their tips and solutions, as well as network with you at the Comarch stand.
Comarch will be one of the exhibitors at MECSPE 2023 from March 29 to 31 in Bologna, Italy, in the Digital Factory area, Stand A19 in Hall 21. Comarch Italia team will present “tailor-made” solutions for Industry 4.0 at MECSPE 2023, the international trade fair of choice for the manufacturing industry.
Where is the retail industry headed? What does it take to implement a successful omnichannel retailing strategy? And why do so many businesses move towards this model? These are just a few questions answered in the latest Industry Trends Report.
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