KRAKOW, POLAND, August 11, 2022 – Comarch (WSE:CMR), a global provider of technologically-advanced IT solutions and services for designing and managing immersive loyalty programs, has formed a new partnership with Monstarlab Germany. Monstarlab is a Tokyo headquartered global digital consultancy that helps some of the world’s biggest brands such as Alibaba, Fujitsu, Uber, Ferrero, and GLS run their digital transformation projects. The goal of this collaboration is to further extend the functional scope of the Comarch Loyalty Marketing Platform through custom mobile and web apps, as well as integrations with third-party CMS and e-commerce platforms.
Monstarlab Germany, headquartered in Berlin, joins the Comarch Loyalty network to help Comarch’s clients operating in the DACH region (Germany, Austria, Switzerland). Monstarlab will provide support in UX design, custom UI development, and integration with multiple third-party platforms and services. At the same time, the partnership with Comarch, already an established loyalty tech vendor, will allow Monstarlab to strengthen its local market position and deliver exceptional customer experiences to its clients.
When it comes to the field of customer engagement, the DACH market is one of the most mature and demanding ones, and so it requires a high level of personalization in customer journeys, as well as flexibility in integrating multiple services and platforms. This is why we are delighted to have secured a partnership with Monstarlab. We believe Monstarlab, with its strong expertise in UX/UI design and development, system integration capabilities, and wide-raging portfolio of IoT and AI solutions and leading e-commerce platforms, will provide Comarch’s clients with an edge over the competition when it comes to creating immersive, engaging and rich customer journeys.” – says Marco Ricci, Partner Channel Manager at Comarch Loyalty.
Starting a partnership with Comarch will allow Monstarlab to add value for our customers in the loyalty space of B2B, B2C and even B2E. Together with the Comarch AI driven solutions we can extend our customer focused expertise and experience in delivering world-class digital solutions for businesses around the globe” – says Martin Kahl, Managing Director Monstarlab Germany.
Comarch Loyalty Marketing Platform, which Monstarlab Germany will help to further improve, is an AI-powered solution that allows you to build highly engaging B2B, B2C, and B2E loyalty programs and marketing campaigns. It can also be used to collect & analyze customer data, incorporate game-like mechanics into loyalty schemes, and create personalized customer journeys reaching multiple touchpoints and various sales channels.
More information about the new integrations and features will soon be available on Comarch’s official website.
Monstarlab is a digital consultancy established in 2006 in Tokyo, Japan, that creates digital experiences for companies and brands. For more than 16 years, Monstarlab has created the right experiences and technologies for brands like Ferrero, GLS and Fujitsu. Monstarlab has more than 1,400 people across 20 markets around the world encompassing consultants for strategy, experience design, product and technical expertise, such as Internet-of-Things, Artificial Intelligence, Virtual Reality and Machine Learning. For more information, visit www.monstar-lab.com.