Documents and Processes Management

Documents are linked to almost every business process in an Enterprise. Therefore efficient document processing may significantly increase the quality and effectiveness of those processes, making a company more competitive and easier to manage.

Traditional Document Management System solutions are not enough to fulfill customers’ expectations. Thus Comarch has created a portfolio of solutions, which are a complex and flexible answer to the different business demands of clients in the area of document flow, archiving, management and other processes connected with small, medium and large enterprises.

Medium and large enterprises expect solutions firmly suited to the specifications of the business. Therefore, aside from standardized 'boxed' solutions, we offer the implementation of Document and Process Management systems, using the already built-in standard functionalities of our products and by implementing extensions that are dedicated to our client specifications.

The implementation is based on three technologies. The choice of these technologies depends on the needs and preferences of the client:

ECM Solutions

Comarch ECM – is a group of products, based on Comarch’s 10 years of experience in implementations of only the best solutions in the field of information flow management in large enterprises as well as the 18 years of experience of the Comarch owned Swiss enterprise – Solitas, specializing in implementations for small and medium enterprises.

Solutions based on Comarch ECM technology are:

Modern and efficient means to electronically archive documents
Flexible in their process designed
User-friendly applications based 100% on web technology – user interface

IBM FileNet Implementations – for large enterprises that expect solutions which guaranty operations that require both high volume (documents, users, processes) and sophisticated BPM tools.

MS SharePoint Implementation – dedicated for customers looking for portal solutions (for instance an intranet) and which emphasizes group-work with significant integration of MS Office. MS Sharepoint is dedicated to clients with Microsoft’s technological stock.

Click the image to enlarge

What are the benefits of our solutions?

Products from the Comarch ECM software family are modern IT tools which facilitate processing for employees, but also the control and measurement of business process for supervisors. They have a user friendly interface which is accessible through a standard web browser. These products can be easily integrated with external systems (ERP,CRM, BPM, etc.), external products (LotusNotes, MSOffice, etc.) and protocols (LDAP, SSL, XML, etc.). Handling even the most complicated business process in the following industries is not a problem:

Retail & FMCG
Logistics & Shipping
Industry
Services
Banking and Finance
Telecommunication
Public Institutions

What kind of processes do we support?

Lodgment of Documents
Finance and Banking
Personnel Department
Sales
Supply
Customer Service Department
Legal Department
Archive

Who are our Clients?

Firms with a dissipated organizational structure (Headquarters + foreign and local branches, distribution warehouse networks, retail and wholesale sales networks, etc)
Firms which are located in one place, yet have a complex organizational structure
Companies that exchange numerous paper or electronic documents with their contractors (telecoms, Retail & FMCG, shipping and transportation companies, power industry, etc.)
Firms that process a large number of internal forms and documents (banks, insurance companies, national institutions, offices, etc.)
Firms that employ a large staff and are required to keep and store their documentation

What are the effects after an implementation of our solutions?

Quicker processing of documents and issues
Reduction of costs related to processing, searching and storage of documents
Possibility to allocate “saved” human resources to new tasks
Feasibility to control the efficiency of employees’ work and their working hours
Unification of procedures throughout the entire enterprise

To view the slidecast, please click on the image below.

Download:

Print this page