Comarch has completed a major phase in the implementation of a sales platform for UNIQA Insurance Group. The Comarch platform (CAFE for Insurance) is a modern front-office solution, which ensures maximum simplicity and automation of the insurance agent’s daily activities. The solution provides UNIQA with more an effective and optimal use of new distribution channels.
‘We appreciate the importance of our sales network, whose competence and efficiency are the source of the UNIQA insurance group’s success. Therefore, the development of the integrated sales platform run together with Comarch is particularly important to r us. The platform features allow for an easy and quick sale of insurance products by our agents, cooperating insurance brokers and car dealers. It also supports customer relationship management through the integrated CRM module. Moreover, sales specialists and managers receive online access to information concerning the realization of sales and earned commissions. The Comarch solution enhances our sales processes and relationships with customers due to much better access to information on the distribution network and its activities' - states Hans Christian Schwarz, Vice-President of UNIQA in Poland. ‘The implementation project was carried out according to schedule and the sales platform was favorably received by our agents’.
UNIQA Group Austria is one of the leading insurance groups in Central and Eastern Europe. In Poland, the UNIQA Group operates through two companies – property insurance and life insurance. Apart from the Austrian market, UNIQA is present in 20 European countries: Albania, Bosnia and Herzegovina, Bulgaria, Montenegro, Croatia, Czech Republic, Kosovo, Liechtenstein, Macedonia, Germany, Poland, Romania, Serbia, Slovakia, Slovenia, Switzerland, Ukraine, Hungary and Italy.
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