Comarch and P&V Group case study – insurance transformation to stay ahead of the competition

Comarch Digital Insurance is live in the P&V Group. Our solution has been successfully transforming P&V’s life and pension insurance since 2021, when its initial implementation started. 

“With Comarch Digital Insurance, we provided P&V Group all the necessary features for the transformation of their life insurance landscape in one modern and comprehensive platform. Comarch and P&V aligned ambitions to deliver a solution that stands out in the Belgian life insurance market. In doing so, we offered P&V the advantages and accelerators of a packaged solution, while demonstrating our flexibility to differentiate and localize the solution for the Belgian market”, says Wim Van Wilderode, Sales Manager at Comarch.

The scope of the project presented in the case study includes a comprehensive front-office solution covering pre-sales, new business and after-sales processes for life & pension insurance to speed up client service. It is also a collaborative tool for distributors (brokers, agents) and back-office employees to perform processes end-to-end.

“One of our goals was to be more agile and responsive to the market requirements of life insurance business in Belgium”, says Jeroen Spinoy, Director Business Development Life & EB at P&V – Vivium. Mr Spinoy continues: “We managed to implement a very complex legal change from inception to testing in 3–4 weeks, and were one of the first in the market to adapt to the new 80% rule regulation in our core platform, thanks to the Comarch Digital Insurance (CDI) platform”.

Both Comarch and P&V Group are happy with the results and want to continue the cooperation to develop the project further.


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