“Comarch’s profound impact on SME banking has been solidified by its Open API approach and the creation of a flexible and integrative digital ecosystem”, said Nirav Patel, Managing Director of The Digital Banker. “Their platform’s ability to drive growth and reduce costs for SMEs, while maintaining security and ease of use, has set a benchmark in the industry, making them a clear choice for this award.”
Crafting a digital ecosystem for SMES
SME clients find themselves in an increasingly competitive landscape, where agility and digital savviness are not just advantages but necessities. Comarch has acknowledged this by creating an ecosystem rich in varied products designed to support SMEs in their business endeavours. This ecosystem is constructed on a technological bedrock utilising microservices and micro frontends, aligning with the principles of cloudnative applications.
The foundation of Comarch’s solution leverages a framework for both front and back office operations, allowing for a flexible configuration and content enrichment tailored to SME needs
Their comprehensive Comarch Design System Library provides a suite of graphical components to ensure seamless user experiences, crucial for businesses that need to adapt quickly to changing market demands.
Moreover, Comarch’s offering includes a range of complementary services such as configurable dashboards, Form Creators, and Business Process Creators. These services empower SMEs to customise their work environment, creating products, surveys, and applications without extensive IT involvement. By furnishing businesses with tools like the Rules Engine and multi-channel communication sets, Comarch facilitates a selfsufficient approach to managing processes and client interactions.
An integral part of Comarch’s digital transformation strategy is its open API approach. With interfaces based on OpenAPI 3.0, Comarch ensures its services are not only user-friendly but can also be effortlessly integrated with third-party applications. This interoperability is a boon for SMEs that rely on a myriad of tools and services, as it enables them to weave an interconnected network of applications, all communicating fluidly within the Comarch ecosystem.