The Comarch Document Management System by separating the original paper documents from their electronic versions gives the insurance companies tools to manage large volumes of documents. The instant access to electronic copies of documents significantly speeds up the key business processes. Comarch DMS means better control over documents, easy integration with other systems and process automation.
Implementing the system in one of the financial institutions resulted in a sharp decrease in transportation expenses, a 30% increase in back office business process efficiency and reducing the time needed to process customer’s request to one hour.
While scanning the standard paper documents Comarch Document Management System recognises the barcode and using information stored in it (document type, insurance policy number) automates indexing of electronic versions of documents and assigns them to the relevant customers, insurance contracts or damage.