TechCity Connect 2020 | Digital Transformation – What Next?

The experiences of the past weeks have moved the Digital Transformation debate to the top of the agenda. For some firms it’s no longer a matter adopting ‘digital’ and refreshing selected existing channels – it’s now a fullblown embrace as the socio & economic paradigm we are working through causes them to reflect and assess. What are the ideas emerging for employee duty of care, public perception, customer expectation and regulation? What next for Digital Transformation?


  • Karl Turnbull, Head of Banking Services & Financial Institutions, Starling Bank
  • Ron Kersic, Enterprise Architect, ING
  • Maciej Sałata, Consulting Director, Comarch
  • Moderator: David Dalton, Consulting Partner, Deloitte