Outsourcing

The ability to learn faster than your competitors may be the only sustainable competitive advantage.
Arie De Geus (Royal Dutch/Shell)

Problem

• Nowadays, the current business situation forces companies to redirect focus on cost optimization, and even more effective usage of human and financial resources.
• Rising market competition and more frugal customers entail innovating product portfolios and higher quality
• The amount of new or existing IT system inter-dependences is massively increasing.
• There is not always a possibility to rebuild the IT infrastructure.
• Corporations that decide to rebuild existing IT systems with their own resources have to dispose of their IT development team.

Challenge

The above mentioned implies the necessity to maintain the IT department– well trained, flexible and often numerous.
Running an IT department and a development team is always connected with extensive costs of training, localization and regular labor costs.
Assurance of hardware infrastructure is essential – both for IT systems and employees.
Total costs encompass a higher risk connected to IT system availability assurance and adherence to the developing tasks’ dead-lines.
Assurance of IT support is a necessity, but it comes with a significant reduction of operational risk and cost not dependent on the direct activity of the corporation.

Solution

• There is a possibility of partial risk transference, and fixed costs reduction.
• Outsourcing is a present-day management strategy relying on the transference of tasks not connected to direct activity of a corporation to an external partner.
• IT Outsourcing, sets forward the possibility to create a complete IT department without employing any new people directly.
• Responsibility of employment and the competence of IT employees is transferred to the partner.
• Outsourced IT employees are additionally supported by corporate experience and competence.
• Corporations that opt for outsourcing are able to focus their resources on the area where they dominate over the competition.

Comarch IT Outsourcing:
In the past Comarch accomplished a few thousand IT projects, both in Poland and internationally. Thanks to these projects the corporation gathered a wide scope of technology and management competences. This knowledge and experience enables Comarch to create need-fulfilling and efficient IT systems. Besides the standard of the projects Comarch provides „Software Development and Maintenance” services.

The scope of services encompasses:

• Functional analysis of applications
• Technical system specification and other formal project documents
• System development
• Functional, integration and performance testing
• Scope verification support (acceptance tests)
• Preparation of training materials
• Training organization and learning
• SLA assurance