Comarch CRM Branch Office

Comarch CRM Branch Office is the integrated system which allows for the realization of the sales process simply and dynamically. Using intelligence tips and work on the basis of tasks ensures congeneric customer service and improvement in advisers’ sales performance.

Multi-channel customer service and access to the comprehensive information from all available communication channels allows to increase customer loyalty. A bank has the full knowledge about customers’ activity and can effectively respond to his needs and requirements.

The system uses multiple tools to help supervisors monitor and control the work of their subordinates. The most important of them are: the tasks management, access to rankings, reports, as well as the presentation of a recent events timeline.

Comarch provides the mobile application designed for tablets users, so the work of advisers and managers becomes possible without physical presence in the branch. The RWD technology allows to the same presentation on any device automatically.

Simple system service, reducing time of new employees implementation.

Quick insight into the most important information about the customer.

Statistics tailored to the employee position, monitoring and control of subordinates.

Execution of sales plans more effectively, improvement in the efficiency of advisors and managers.