Comarch Travel Assistant for Airlines

The globalized and digitalized world has made a new type of competitive advantage possible: access to information from any place at any time. Smartphones and mobile applications have made this requirement possible. Comarch Travel Assistant (CTA) is a mobile application developed with special attention paid to the informative requirements of airline clients, including demand for localization and navigation services.

Comarch Travel Assistant is a tool designed to aid travellers in managing their journeys. It is a modern, modular and easy to use application that can virtually guide passengers. Up-to-date and personalized travel information is delivered directly to passengers' mobile devices, like mobile phones, digital books readers and tablets. Each user can access their itineraries, flight details, weather forecasts, gate information and baggage locations.

Travel Info

This module is designed to aid in the control of passengers' itineraries:

• A constantly up-to-date flight itinerary
• Gate numbers and boarding instructions
• Aircraft & seat info, baggage location
• Information on rebooked flights with details on how to proceed
• Airport weather reports
• Travel Planning - the fastest and easiest way to plan the trip

Alert Services

Informs passengers about facts/events affecting the journey:

• Check-in alert with check-in desk location
• Boarding alert with gate information
• Personal contact requests
• Gate and boarding time changes
• Flight delays and cancellations with further instructions
• Weather forecast en route to the port of destination

Airport Info

Airport Info is designed to supply various types of information about an airport. The module offers:

• Passenger navigation to the desired airport locations
• Passenger tracking (with their permission) for the sending of information at the most relevant time
• Delivery of information (ads) regarding various possibilities: shopping, dining, exhibitions etc.
• Promotions and offers tailored to meet specific passenger needs (based on passenger profiles)
• Regional promotions - in and around the airport

Travel Community Net

Travel Community Net was designed to entertain and turn waiting time into a pleasure. The opportunities include:

• Single and multiplayer net gaming
• Mobile messenger, chat, forum with a picture exchange option
• Music & video on demand
• IPTV
• Enjouable web interface

If you want to find out more, contact one of our consultants by filling out this form.

Benefits for airlines

• A perfect media of mobile communications
• One-to-one dialogue with travelers
• Direct promotion options
• Dedicated, context oriented offers
• Source of additional revenue
• Fully configurable services and communication channels
• Extensive reporting capabilities

Benefits for passengers

• Mobile access to all information regarding the journey
• Enjoyment of entertainment
• Alert services
• Receipt of rebates and discounts
• Redemption of FFP miles
• Designed for a wide range of mobile devices

Flexible interface

The system meets sophisticated expectations regarding interface requirements and applies state-of-the-art technologies enabling CTA to run smoothly on various systems which operate on electronic devices such as:

• Mobile phones
• Smart phones
• Notebooks
• Tablets
• Digital book readers
• Other devices

Our advantages

Comarch is a global IT business solutions provider specializing in forging client relationships to maximize customer profitability and optimize operational and business processes. Comarch's primary advantage lies in the extensive domain knowledge accumulated in our software products which we use to deliver and integrate sophisticated business IT solutions. In addition, our broad experience in delivery of systems powering loyalty programs in many industries all over the world makes us a perfect partner for an airline that has decided to launch or modify their frequent flyer program. For any enquiries, please visit our website or contact one of our consultants which are located in offices all over the world.