Modern websites of air carriers constitute more than just multimodal centers of information. They offer reservation capabilities for flights, hotel stays, car rentals or cuise line voyages within the integrated value chain of the travel process. Membership in a sophisticated FFP can also be managed here, including the purchase of miles/points and the ordering of awards with every program partner. Comarch Smart Portal for Airlines is a web portal possessing all the features required by both hub&spoke as well as low-cost carriers.
The product consists of a variety of functional areas that can be combined freely with each other. Apart from standard functionalities covering the acquisition of information and the booking of flights, the solution offers a low-fare search engine that attracts price-sensitive customers. Cargo tracking features allow instant insight into the flow of goods. The Virtual Assistant helps infrequent travellers deal with all booking and check-in related processes. In addition, the portal enables administration of departure lounges and collection of feedback.
As the marketplace for airline services goes mobile, the system guarantees smooth management of content which can be automatically optimized to the display needs of smartphones and tablets. This can be deployed as a separate mobile website or as a component of the airline’s mobile application. All gathered data is stored in a profile database, making the access convenient. Hosting in Comarch Data Center guarantees smooth operation of the portal and quick response times.
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