Clients & Success Stories

Explore Comarch telecom case study examples:

Would you like to know how different operators are utilizing Comarch IT solutions, and to find out the tangible effects of our systems? Discover compelling telecommunication case studies on AI-driven technologies, BSS, OSS and more. Learn how Comarch helps telecommunication service providers optimize their businesses, grow effectiveness and shorten their time to market. See how we prepare telcos for the upcoming new opportunities, such as IoT and 5G services. Explore the telecom case study examples and find out what our software can do for your business.

Choose case study category by selecting customer:

Telecoms Operating Within International Groups:

Telekom Deutschland  logo

Telekom Deutschland

End-to-end view of services with integrated resource and service layers thanks to Comarch Resource & Service Inventory
T-Mobile logo

T-Mobile (formerly GTS)

Convergent billing for improved billing processes and shorter time to market for new services
T-Mobile logo

T-Mobile Poland

Full automation of fault management tasks, including correlation and handling trouble tickets
Telefonica logo

E-Plus, now owned by Telefónica Germany

Transformation of network planning and design processes with Comarch OSS
Telefónica logo

Telefónica Global

Improved efficiency of network planning and optimization processes in Telefónica subsidiaries in Latin America
Telefonica logo

Telefónica O2 Deutschland

Better control of network operations with transport network management & configuration, fault and performance mediation
Vodafone logo

Vodafone Group

Fault management, service monitoring and performance management multi-tenant solution and tools for a single Vodafone Global NOC, managing the operator’s networks in several countries
Vodafone logo

Vodafone Germany

Integrated Assurance & Analytics for mobile, fixed and cable networks & services in Vodafone Germany, including Vodafone Kabel Deutschland
Vodafone logo

VF Kabel Deutschland

Switching to process-driven infrastructure and network management, with centralized inventory management and planning
Orange logo

Orange Luxembourg

Comprehensive BSS stack for mobile, fixed and network services
Orange logo

Orange Poland

Optimization of field service management for a network covering more than 300 000 square kilometers and more than 20 million subscribers
ngena  logo


Comprehensive solution for global NFV-based network services for enterprises, based on Comarch BSS, OSS and assurance products
A1 Telekom Austria Group logo

A1 Telekom Austria Group

Support in entering the IoT / M2M market and becoming the leading M2M boutique provider in the CEE region thanks to Comarch IoT Connect
A1 logo

A1 Belarus

Support for network expansion for the largest wireless operator in Belarus
STC logo


Using Comarch IoT Connect to create a new IoT connectivity platform serving the Saudi market
Thales Alenia Space logo

Thales Alenia Space

B2B BSS system for satellite Internet service provider
MTS logo


Improved network reliability via unified “umbrella” assurance system for access and core networks covering almost the entire territory of Russia
Telenet Group logo

Telenet Group

Improved network performance visibility with Comarch Performance Management platform
Bite logo


Rollout of OSS/BSS IT infrastructure covering major operational and business processes
Tier 1 logo

European Tier 1 Operator (Global)

Multi-market Transformation Improves Time to Market and the Cost of Service Delivery in the Business Customer Segment

Watch videos about our telecom case studies!

Fixed and Mobile, Triple and QuadPlayers:

Arqiva logo

Arqiva (United Kingdom)

Support for development of next-generation smart metering services thanks to Comarch OSS & assurance products combined with Managed Services
Covage logo

Covage (France)

Smart BSS supporting the services of high-speed broadband access across all territories in the north of France
DTMS logo

Dtms (Germany)

New sophisticated billing system extending the supply chain with separate pricing of services for individual customers
GTU logo

Golden Telecom (Ukraine)

Support for data mediation and interconnect settlements
KPN logo

KPN (Netherlands)

Integrated BSS system for large enterprises and corporates, leading to streamlined KPN customer experience, reduced costs and minimal investment risks
LG U+  logo

LG U+ (Korea)

Support in launch of the world’s first 5G network with the help of Comarch products from the Operations Support Systems and Intelligent Assurance & Analytics range
Megafon logo

Megafon (Russia)

Improving the Efficiency and Quality of Field Operations with Comarch Field Service Management
Mobile Vikings logo

Mobile Vikings (Belgium)

Transformation into a full MVNO and BSS overhaul for three operator brands

NetWorkS! logo

NetWorkS! (Poland)

Support for Orange and T-Mobile infrastructure-sharing initiative in Poland – planning and optimization of the “golden grid” network
Plus Communications logo

Plus Communication (Albania)

Implementation of fully-fledged BSS system ready to serve first customers within 4.5 months
Polkomtel logo

Polkomtel (Poland)

Support for the wholesale B2B activities with InterPartner Billing system for one of the biggest mobile telecom carriers in Poland

Polkomtel  logo

Polkomtel (Poland)

Projects carried out for Netia

Delivery of system handling interconnect agreements, covering current and future needs

Implementation of Comarch Fault Management for reduced risk of network failures and improved service quality for customers

PTC - Public Telecommunication Corporation logo

PTC - Public Telecommunication Corporation (Yemen)

Mass-market business support systems (CRM, orders, billing and charging)
Síminn logo

Síminn (Iceland)

Enhancement of multi-service, multi-technology and multi-vendor IT environment and operations with Comarch BSS
Sunrise logo

Sunrise (Switzerland)

Supporting Sunrise’s IoT services expansion by delivering an out-of-the-box IoT Connect Platform
TCI logo

TCI (Iran)

Support for interconnect settlements with Comarch BSS
TDC Group logo

TDC Group (Denmark)

Support in reaching the goal of becoming a carrier-neutral infrastructure leader thanks to Comarch BSS

Telegrosik (Poland)

Integrated BSS system handling subscribers of IP telephony (calling cards)
TeleYemen logo

TeleYemen (Yemen)

Smart BSS system supporting the development of converged telecom services
VALO Networks logo

VALO Networks (Canada)

Support for an innovative broadband Internet access project with the help of Comarch BSS

Cable/Satellite TV:

Cable Onda logo

Cable Onda (Panama)

Helping a local cable operator to become customer-centric and maximize profits with a new end-to-end BSS solution
Grupo TVCable logo

Grupo TVCable (Ecuador)

Increasing operational efficiency via a centralized BSS system for multiple billing and customer care systems

Implementing a Field Service Management system to automate tasks in the field

Media Broadcast logo

Media Broadcast (Germany)

Support for Germany’s largest broadcast and media industry service provider in the rapid and efficient introduction of new TV services (under the brand name freenet TV), based on DVB-T2
Vectra logo

Vectra (Poland)

Comprehensive BSS system supporting the Polish multi-play operator in pursuit of a product innovation strategy, through streamlining and facilitating the creation of new offers
Vectra logo

Vectra (Poland)

Project carried out for Multimedia

Deployment of a comprehensive billing system replacing the various legacy systems of Multimedia’s daughter companies

ViaSat logo

Viasat (USA)

Customer experience improvement in a multi-partner model of field service delivery


SCSK logo

SCSK (Japan)

Supporting the creation of an IoT ecosystem for Japanese enterprises for a software provider

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