The company’s multi-vendor and multi-technology network infrastructure in South America is currently managed with a multitude of legacy systems. This not only inflates the costs of network management and makes it challenging, but also leads to discrepancies between data in the systems and in the live network. Telefónica is looking to minimize the discrepancies between the live network and the data represented in OSS (operational support systems), in order to accelerate the network planning processes and shorten the time to market for new resource deployments.
On the basis of the above, a major challenge for Telefónica will be in line with the implementation of the new Comarch Next Generation Network Planning tools – i.e. the process of organizational transformation, and everything that comes with it: change management and redefining internal processes.