Poland
Germany
France
Russia
LuxembourgComarch Solution for Cable TV / Multi-Service
Becoming truly customer-centric
On today’s cable market there is a continuous race among operators towards the valued goal of becoming an MSO (Multi-Service Operator). Although TV services still remain the main and most stable revenue stream, truly significant income growth originates from high-speed Internet and telephony services, and the trend of heightening the importance of these services will continue. Cable operators, in many cases, must also serve customers in various regions where they face different local competitors. Many operators are comprised of previously merged smaller operators from those regions or even from different market segments altogether.
The solution consists of the following products:
- Comarch CRM for Telecoms and Comarch Self Care
- Comarch Convergent Billing
- Comarch Billing Mediation and Comarch Active Mediation
- Comarch Field Service Management
- Comarch Service Inventory Management and Comarch Network Inventory Management
- Comarch Service Quality Management and Comarch Fault Management
- Comarch Service Activation
- Comarch Interpartner Billing
The Comarch solution for Cable TV operators:
- Enables increasing competitiveness and exacerbates raising revenue per subscriber
- Is prepared for the future expansion of the operator
- Facilitates excelling at customer orientation strategy
- Allows creating personalized offers according to the individual preferences of customers
- Provides multi-level convergence with shortened time-to-market and enables increasing profitability
- Ensures the high quality of delivered services
- Provides automation of field forces
- Transfers the telecommunication experience to a multi-service cable TV business
The benefits of implementing our Multi - Service Consolidation in your company include:
- Unlimited marketing creativity
- Customer orientation in CRM
- Open to Cable TV market transformation
- Error-free invoices for billing departments
- Complete control and security of financial operations
- Flexibility and stability for IT departments during: new product implementation, network integration, network management, process management, maintenance and operation
- Minimizing cost and maintaining comprehensive customer service with Field Service Management
To learn more about our offer in this area please browse the materials on the right
