"In order to deliver a truly superb customer experience, operators need to have an insight into all network elements supporting complete end-to-end service delivery paths."
Comarch Technology Review
Monetize the enterprise opportunity
Other topics in this issue:
Delivering True Quality of Experience
Mobile Workforce Management – A crucial part of the order-to-cash process and the key to innovative service
Optimized Mobile Workforce Management using the newest technology helps achieve innovations in customer service, automation in order fulfilment, and most importantly, the KPIs that are crucial for every CSP.
Complete product portfolio for communication service providers
Click "More" for complete list of product leaflets
Learn now E-Plus decreased the number of network planning and designing processes from 110 to 65 with Comarch NGNP.
Learn how KPN improved Customer Experience and reduced operational costs and investment risk with Comarch BSS Suite.
Learn how MTS Russia decreased the number of presented network alarms by 50% with Comarch NGSA.
"I am confident that Comarch solutions will enable MTS to accomplish transition from a network-centric towards a customer-centric OSS ecosystem with an ultimate goal of creating the best customer experience."
Andrey Ushatsky, Vice President and Chief Technology Officer, MTS
“Comarch is a reliable and flexible partner, which supports us in the complex process of OSS environment unification and migration to the Next Generation OSS concept.”
Thomas Kiemle, Head of Configuration & Provisioning Systems, Telekom Deutschland
“The introduction of Comarch OSS Suite is a major step towards integrating the management of our transition technologies into one homogeneous platform.”
Günter Kaufmann, Manager Operations Support Systems, Telefonica O2 Germany