Hosting PBX services

Due to the enormous opportunities they create for the small and medium-sized enterprises sector, hosting PBX services (such as internal numbers, IVR, call forwarding, call center service provider hired for a small monthly fee, without the need to invest in the necessary technical infrastructure) have been continuously gaining in popularity. This is a new and improved way to professionally service customers and increase employee productivity while reducing costs - the benefits to which can’t be ignored.

Your own ICT VoIP infrastructure permits the creation of an integrated communications company, but requires considerable financial outlays associated with installation and implementation. Unfortunately, only large companies can usually afford such expenditures. By contrast, companies in the SME sector, trying to improve the communication system, often have to use expensive traditional PBX or home VoIP solutions. Hosted PBX services, a less expensive and rapidly growing alternative, creates a chance to change this situation for small and medium sized enterprises.

VoIP technology is nothing more than voice communication that utilizes an internet connection to work. It is increasingly being used in business, as it guarantees many more possibilities than traditional telephony. The wide range of services offered by VoIP raises employee productivity, increases customer satisfaction, while reducing the cost of calls. Internet telephony provides an extremely attractive alternative to traditional telephone services for small and medium enterprises.

Comarch’s portfolio of products contains a very wide range of VoIP and Call Center solutions. These solutions are also offered as a service.