Comarch Delivers a Comprehensive BSS Solution to ngena, the Next Generation Enterprise Network Alliance
Comarch will support ngena in the efficient delivery of global network solutions for enterprises worldwide. The implemented platform will encompass a broad set of BSS functionalities to shorten time to market for enterprise services, ensure highest quality and simplify the processes related to global provisioning.
Krakow, 13 September 2016 – Today Comarch announced that it was selected by ngena, the Next Generation Enterprise Network Alliance, to provide a comprehensive BSS solution, encompassing such key modules as network inventory, order management, product catalog, service fulfillment and assurance, CRM, self-service portals, and convergent billing.
The Next Generation Enterprise Network Alliance was announced by Deutsche Telekom, CenturyLink, Reliance jio and SK Telecom at the Mobile World Congress 2016 in Barcelona. The aim of ngena is to provide unique network services for enterprise customers, ensuring a shared, stable and secure network with global availability and high quality of service. In the first half of 2017, ngena plans to offer international network services for business customers.
The Comarch BSS platform will support key processes such as sales, customer and partner management, service assurance and network inventory management, in the multi-level hierarchy of partners, resellers and business customers.
The decision to select Comarch as the provider of the BSS platform was based on their ability to deliver a fully integrated, highly-scalable solution with catalog-driven processes and a centralized data model as part of an overall agile implementation, says Dr. Marcus Hacke, Managing Director at ngena.
In its goal to deliver digital services for enterprises on a scale comparable with the biggest OTT players, ngena is unique. We are proud to be a part of this project and committed to contributing to its success, says Marcin Dąbrowski, VP and Head of the Telecommunications Business Unit at Comarch.
The BSS solution delivered by Comarch demonstrates capabilities to manage hybrid networks and services within standardized processes, comprising the full life-cycle of enterprise customer solutions, from fulfillment, through assurance, to billing.
The solution is based on a catalog-driven approach, with the fulfillment, assurance and billing processes steered by rules defined in the common product / service catalogs and inventory, spanning the customer layer, products and services, and the resource layer.
Related Resources:
Brochure (PDF): Comarch Comprehensive BSS/OSS Portfolio
Magazine (PDF): Comarch Technology Review, 2016
White paper: How to transform BSS to become a “Service Provider of Everything”