Technology Review



What do SDN/NFV, data analytics, and field workforce automation have in common? The answer is – they all bring you closer to your customers. Closer in terms of delivering the expected quality of networks and services, launching the ordered services as fast as possible, and last but not least – obtaining thorough knowledge about who your customers are, what they need and – as a result – how to keep them happy and loyal. 

And this is what this issue of Comarch Technology Review Magazine is about – being closer to your customers. In our search for the best ways telecoms should approach this area one word keeps coming up – intelligence. You need intelligent networks, intelligent insights into your customer data and intelligent ways to use that data for the benefit of your business, in order to understand your customers and respond properly. 


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Table of Contents

4. Meet Comarch at an event near you

In focus: SDN/NFV & the Future of OSS

6. Mobile Backhaul Automation: a Step by-Step Approach: Proof of Concept and an SDN Use Case

10. SDN Control Plane Virtualization: Reinventing Internet Protocols?

13. Tactical Planning for Network Mergers: How to Save Time and Money

18. SDN – a step into an unknown land

22. How to efficiently plan your transport network

26. Supporting smart metering programs with innovative OSS tools

HOT TOPIC: Getting closer to your customers

30. Turning data mining into real-time actionable analytics

36. Customer Experience & Multi-Partner Field Service Delivery Model: Interview with Brian Crouthers and Robert Hess from ViaSat Communications, Colorado, USA

40. Arming your sales reps with innovative mobile tools for an optimized customer experience

Comarch OSS/BSS