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ISSUE 1/2012

Featured articles:
- Case Study: The Comarch Billing Cloud enabled fringOut to grow from zero to millions of users
- From the core of the network to the customer
- CRM – the role of OSS for improving customer experience
- Moving from network assurance to customer service assurance
- Outsourcing network management – directions and strategies
- Challenges and Opportunities of Multi-Market Transformations
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