Banks, public offices and other institutions have several issues in common – long lines, dissatisfaction shared by employees and customers, and rising costs of maintaining office space. We have a solution to help solve them! 

Comarch e-Consultant is a remote customer service system that enables secure transmission of sensitive data and caller identity verification. This means that employees can work remotely in a safe and efficient manner, allowing them to maintain proper work-life balance and reduce commuting time. Additionally, customers can use the new channel to handle their important matters without having to wait in long lines. What is even more important, virtual customer support is a major boon for people with disabilities. Managers will also enjoy being able to optimize the use of office space, lower the cost of utilities consumed, and improve security at work.