Comarch, a global provider of end-to-end BSS/OSS solutions, announced that it has been positioned in the Visionaries quadrant in Gartner’s Magic Quadrant for Integrated Revenue and Customer Management for CSPs. The company was evaluated for its completeness of vision and ability to execute.
The Gartner report ‘Magic Quadrant for Integrated Revenue and Customer Management for CSPs’ states, “[The authors] rate solutions that provide billing, customer care, rating, charging, pricing, partner relationship management, policy management, mediation, self-service, analytics and other related functions. Target buyers are communications service provider CIOs.”
The Magic Quadrant is a culmination of research in a specific market, providing a wide-angle view of the relative positions of the market’s competitors.
Comarch’s IRCM solutions leverage a 360-degree customer view to deliver services across all contact channels and offer analytics-based fast market response tools for billing, charging, customer and partner management, self-service, and rating. IRCM systems developed by Comarch have been trusted by over 20 communication service providers worldwide, including TAG (Austria), KPN (the Netherlands) or CableCom (Mexico).
“We are delighted that Gartner has recognised Comarch as a Visionary in their 2017 Magic Quadrant for Integrated Revenue and Customer Management for CSPs,” says Małgorzata Siwiec, Marketing Director at Comarch. “Our comprehensive BSS/ OSS portfolio combines out of the box functionality with high configurability, enabling customers to shape Comarch’s solutions and tailor them to their company’s own unique requirements, strategy and budget. And looking forward, Comarch also has a strong product road map and vision that address key CSP initiatives, such as over-the-top (OTT), M2M and industry verticals, to grow revenue and improve operational efficiency and customer experience.”
Gartner’s ‘Magic Quadrant for Integrated Revenue and Customer Management for CSPs’ (October 2017) is available to subscribers on the Gartner website.
Source: Gartner, Inc., “Magic Quadrant for Integrated Revenue and Customer Management for CSPs” by Norbert J. Scholz, Jouni Forsman, Amresh Nandan, 23 October 2017.
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