Kraków, April 9, 2018 - Comarch, a global supplier of IT solutions for business, was evaluated in Critical Capabilities for Field Service Management published by Gartner, Inc., the leading provider of research and analysis on the global information technology industry.

In September 2017, Comarch was positioned in the Gartner Magic Quadrant for Field Service Management. The Critical Capabilities for Field Service Management, published in March 2018 provides further analysis of field service software vendors and their offerings, including Comarch. The Critical Capabilities report covers product evaluations for three use cases, based on nine product capabilities. The document is a companion to the Magic Quadrant report that aims to bring a broader view on vendors’ product or service offerings. 

”We feel that our presence in two Gartner reports, the Magic Quadrant for Field Service Management and Critical Capabilities for Field Service Management, is a result of our consistent strategy based on extending geographical presence with our FSM solution and continuous development of its features. With reference customers in different parts of the globe, and in multiple industries including telecommunications, finance and insurance and technology companies, we believe that we can prove our experience in this area. We are also convinced that the integrations available for Comarch Field Service Management are a strong response to the market needs regarding intelligent solutions. In our view, we have extended the scope of innovative IoT modules, like preventive and predictive maintenance or site access management. We assert that these features make Comarch FSM a truly future-proof solution for managing your field workforce”, says Szymon Uczciwek, FSM Consulting Director at Comarch.

Gartner, “Critical Capabilities for Field Service Management,” Jim Robinson, Jason Wong, Michael Moaz, 27 March 2018.

Gartner, “Magic Quadrant for Field Service Management,” Jim Robinson, Michael Moaz, Jason Wong, 27 September 2017.

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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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