Delivering BSS/OSS products is only one step in a telecom transformation. Comarch strives to be much more than your typical software vendor. We take contractual responsibility for every project from its beginning to the very end. We listen to your story to identify your company’s needs, strategies, obstacles and priorities and propose a solution that will be flexibly shaped to your business reality and will ensure the highest RoI.
Comarch End-to-End BSS & OSS Project Delivery - Benefits
Enjoy full post-sales support
After the project is launched, our experts will be there for you to help you solve all the possible system maintenance issues and ensure necessary post-sales support (either through one of our local offices or over the phone).
Outsource managing third parties (vendors / integrators)
We know that it takes teamwork to achieve success. This is why Comarch cooperates with third-party companies as integration and technology partners in our projects. Those companies may be proposed by Comarch or selected by one of your company’s decision makers.
Get a solution tailored to your company’s needs
We take a look at the existing systems, business processes and organizational issues together with each of our customers and establish the best way to face the issue we are trying to solve. Such a comprehensive analysis before a project launch enables us to offer the best solution in our portfolio, according to your company’s size, budget and priorities.
Share the responsibility for managing project risks
Implementing a new IT system is a big project, that entails a number of expected and unexpected risks. To make sure that the investments you make will return in business profits, you need a partner that will control and solve potential issues and will share project risks. Comarch is ready to take that responsibility by delivering its own tools and risk management methodologies or working under its partners’ procedures.
Don’t tackle project issues alone
Finishing the go-live phase is just the beginning. In order to make sure the delivered solution brings benefits in the long run, you have to use it in the most efficient way and develop according to your changing business needs. But you are not left alone. When any problems occur, we are there to identify their source and eliminate them effectively.
Get professional training to make the best of your BSS/OSS
The ability to properly use and maintain the implemented system enables you to make the most of the delivered tools. Comarch’s training services are addressed to those engaged in the system implementation, project managers, end users as well as system administrators and trainers.
Other Comarch services:
Multi-Country OSS Transformation - End-to-end Project Delivery - Case Study
As part of Telefónica's strategy, our network and operation support systems play a crucial role as enablers of the services we provide to our clients. Implementing Comarch Next Generation Network Planning is a major step towards improving the efficiency of network planning and optimization processes in our subsidiaries in Latin America. Comarch was chosen as it has already proven to be a trusted partner of the Telefónica Group in Europe, and shown a great degree of flexibility in meeting our needs. The current implementation will provide an integration platform for a best of breed OSS solution, unified and reused across the group.
José González Díaz, Director of Transformation & OSS, Global CTO at Telefónica S.A.
Want to know more? Need some help with product selection?
Tell us about your business needs. We will find the perfect solution.