How Next Generation Service Assurance Can Improve Corporate Customer Satisfaction

Learn how Comarch helped Vodafone achieve the following RESULTS:

 

  • Reduction of 47% CAPEX and 68% OPEX, plus >30% cost savings for future OSS integrations
  • Shift from resource-centric Fault Management towards customercentric Service Assurance
  • Proactive monitoring of corporate customer services
  • Improved service quality and customer experience
  • Shorter problem resolution times and increased operational efficiency

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