SURVEY REPORT: The State of Automation in Telecom Companies
Current Position of Telecom Companies on the Journey to #DestinationAutomation

Innovative technologies such as artificial intelligence, machine learning and the Internet of Things are transforming the way telecoms operate and provide services to their end-customers. These technological solutions are shaping CSPs’ strategies and placing focus on the automation of sales, marketing, network maintenance and operations, customer experience, service fulfillment and assurance. But where are telecoms today on their journey to automation? How are CSPs using these modern technologies, and what advantages do they see? Find out in our survey report.

report, journey to automation

By downloading and reading this report about the position of telcos on the journey to automation you will learn:

  • Why AI, ML and the IoT are reshaping telecommunications companies
  • How telcos are approaching these technologies to automate processes
  • Whether company size plays a role in decisions to implement automation
  • Which areas of telco activity can most benefit from automation
  • How telcos prioritize automation for different processes
  • How your own organization compares to the general picture

Download this PDF to learn more about the position of telcos on the journey to automation

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