As services evolve and are no longer bound to a single technology, old service fulfillment methods cease to work. Traditional OSS systems were organized in silos, built vertically over technology-centric services. However, this architecture becomes problematic due to the demand for convergent services. In the past, systems were designed to maximize efficiency by leveraging the close union between technology and delivered services. As a result, these systems were developed as isolated silos, without any of the horizontal integration currently required by convergent services delivered in the value chain model.
The answer to the integration problems associated with delivering convergent services can be found in a new generation of service fulfillment OSS systems. Download our white paper and discover how integrated service fulfillment fulfills the promise of component-based service creation.