Rapidly changing technology, strong competition and increasing customer demands have presented new challenges to CSPs in recent years. In order to adapt to swift changes in the telecommunication market, these companies have been implementing various BSS and OSS systems for different customer segments and purposes. Over time, BSS/OSS architectures built of dozens of separate elements have become scattered and inefficient. What’s more, current trends of constant connectivity, instant access to information and ever greater personalization have changed customer needs and behavior, meaning that CSPs need to refocus their corporate vision. Download our white paper and find out what are the milestones of digital transformation.
This eBook represents a compendium of information regarding changes crucial for CSPs to become digital telecom businesses. It contains links to further content, featuring white papers and videos touching the various aspect of a telco digital transformation.