Outsourcing of IT Infrastructure management for CEZ GROUP

The Elektrownia Skawina S. A. power plant was established in 1957. It is one of the largest industrial companies in Ska­wina and one of the biggest in the region. It supplies heat to the town of Skawina and to the western part of Krakow. It currently holds more than 20 percent of the market sha­re in the heating market of the Krakow metropolitan area.

In addition to producing electricity, the power plant is a sup­plier of process steam, drinking water and industrial water for companies in Skawina. CEZ Poland Distribution B. V. – a subsidiary of CEZ s. s. – is the owner of 100% of the shares in the Skawina power plant.

Implemented solutions

Comarch IT Outsourcing

It is a group of continuous services, whose task is to provide comprehensive IT support for the customer, ranging from full support to the end user (Service Desk and station care), through the administration of LAN/WAN, server infrastructure and security, to the management of IT processes in accordance with the best ITIL practices.  

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Outsourcing of IT Infrastructure management for CEZ GROUP

Basic information

 

  • Start of project: 2005 
  • Geographical coverage: Poland 
  • Project type: Outsourcing of IT infrastructure management

 

Project description

 

The entire business process and administration of client operating systems, databases and applications were under the care of Comarch specialists. Comarch has designed and developed solutions to integrate and enhance the IT infrastructure of the Client. A major challenge was the integration of the CEZ Poland branches and the connection to the parent company based in the Czech Republic. 

 

Services for CEZ Poland include inter alia

  • operation and management of Users 
  • server management 
  • hardware service 
  • network services and management of LAN / WAN 
  • security management 
  • management of telecommunications (telephone exchange, links, mobile) 
  • management of software and mail system 
  • administration of Network Users 
  • Help Desk 
  • increasing business revenue

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