Comarch IT Outsourcing Services for Valeo Germany

Valeo is an international group specializing in design, production and sale of vehicle parts and systems for automotive industry.

Currently, Valeo employs 82,800 in 30 countries and turnover amounts of 14,5 billion euro. Valeo business partners consists of leading car manufacturers in France (Renault, Peugeot, Citroen), Italy (Fiat, Lancia, Alfa Romeo) and Germany (VW, Audi, GM Opel, Daimler-Chrysler), where the company delivers vehicle parts for the initial assembly.

Implemented solutions

Comarch Outsourcing IT

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 Comarch IT Outsourcing Services for Valeo Germany

 

Challenge

In Germany, the Valeo Group consists of 19 locations distributed all over the country. There are 8 production plants, several offices, the logistic centre and a research and development sites with over 4 700 end-users.

Extended telecommunication network and servers infrastructure is indispensable for daily maintenance of business processes implemented by Valeo employees. It is managed on daily basis by Regional IT Infrastructure department in Germany.

In order to improve IT processes, Valeo decided to start cooperation with the external IT outsourcing company in 2012. However the selected supplier did not fully comply with requirements set by end-users and IT department. In order to improve the quality of services provided, the Valeo Group decided to change the external outsourcing company and new agreement was signed in 2014 with Comarch for ongoing IT Outsourcing services for IT infrastructure and end-users support.

 

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