La Redoute, part of the Galeries Lafayette Group, specializes in clothing and decorative materials. It is an e-commerce leader in the home and fashion sector in France. Its international business activity is built on three main elements: subsidiaries, websites and partnerships. La Redoute.fr is the largest shopping site for clothes and household interiors materials in France, visited on average by nine million users every month. With offices in six countries (the United Kingdom, Russia, Switzerland, Belgium, Portugal and Spain), La Redoute is continuously striving to improve its competitiveness by building effective partnerships with distributors with a strong market position in China, Sweden, Greece, Romania, Africa
As an international company with an increasing number of clients and partners around the world, La Redoute demands high product quality and effective communication with its customers and suppliers. Efforts were therefore made to track the fulfillment of orders more effectively, from placement to shipping and invoicing, ensuring high quality customer service and business activity.
Comarch implemented two solutions, EDI Integration and a Web-EDI application, to cover the differing levels of technical maturity among La Redoute’s suppliers.
Solution provides efficient and secure exchange of data across the supply chain. Within a few days your business can start communicating electronically with all partners regardless of their technological maturity and geographical area.
"Throughout the project duration, Comarch teams listened to our requirements and took into account the limitations arising from the specificity of our sector. They were also very sensitive to our expectations, working constantly with the goal of improving the service, thus proving a strong sense of responsibility, which we very much appreciate”
Mathieu Blampain, IT project manager at La Redoute