Comarch Smart BSS is a compact, complete pre-integrated convergent BSS solution that gives subscription-based service providers comprehensive management abilities in their business processes via Customer Management and Self Care applications. It’s the perfect choice for Tier 2 and Tier 3 telecom operators, new and existing MVNOs, including mobile, fixed, Internet, digital pay TV and satellite services providers, thanks to fast deployment and low costs.
Fully adaptable charging engine, allows us to manage specific lines of business (such as IoT) or services from any industry, both B2B and B2C. Short time to market and a process-oriented attitude makes Comarch Smart BSS the best solution for start-ups, already offering cloud-based services or in need of a swift launch of new digital services and OTT platforms.
The highly configurable Comarch Smart BSS allows the management of all subscription types, both pre-paid and post-paid, and the seamless creation of new product offers and specifications through the product catalog engine, which directly reduces time to market. The system speeds up the processes of managing and generating voucher codes. The integrated CRM module helps collect complete information on clients, enhancing customer experience and preventing churn through loyalty related functionalities. Comarch Smart BSS platform comes with a user-friendly personalized self-care portal and a built-in messaging functionality to simplify communication between companies and their customers. Comarch’s compact BSS solution saves time and money by optimizing operations, facilitating the day to day work of employees and significantly increasing their productivity.