Telecom operators are seeing their revenues from consumer segments fall, so are turning their attention more and more to business clients as potential profit sources. To grasp this opportunity, CSPs need to thoroughly address business client needs in the field of B2B telecommunications. Comarch B2B solution stands alongside the company’s BSS/OSS suite – proven among Tier 1 operators – as an answer to the challenge of telecom business customer management.
The Comarch B2B solution for telecom enterprise service fulfillment focuses on critical problems related to B2B relationships. It addresses such challenges as providing distinct selling strategies to companies of various sizes (small, medium-sized and multi-national corporations – MNC's), delivering and supporting large numbers of customized products and services, managing service level agreements (SLA's), and handling of complex fulfillment processes for telecom enterprise customer management. This solution also supports multiple billing scenarios, such as split billing or billing on behalf.