Improving customer experience demands effective processing and monitoring of network metrics. Additionally, decision makers expect efficient presentation of reports supporting the right strategic network investment decisions. Growing traffic and the introduction of advanced monitoring technologies result in the urgent need to process huge amounts of data in near real time.
Comarch Performance Management is a complex visualization, analysis and reporting tool designed for multi-vendor and multi-technology resources, and for service quality management. The product allows processing big data through Hadoop integration. Comarch Performance Management is integrated with the Comarch Next Generation Service Assurance solution, to expand service assurance capabilities, help improve customer experience and decrease capital and operational costs.