Your customers are hungry for new digital services and they expect them to be of excellent quality. Comarch Fault Management lets you monitor converged, multi-technology and multi-vendor networks easily, to detect and react to problems promptly, and as a result to eliminate or reduce the impact of network faults on customer services, which is a fundament for proactive customer experience management.
Compared to other fault management systems available on the market, the Comarch product is a part of the broader, pre-integrated Comarch NG Service Assurance platform. Jointly with the Service Monitoring and Service Quality Management modules, which use the same software platform, you will experience a real ‘single pane of glass’ approach with the same ‘look and feel’. The platform will boost your Network and Service Operation Center performance.