Implementation of Comarch M2M Platform

Client: Telekom Austria Group

Industry: Telecommunications

Implemented Solution:
Comarch M2M Platform 

(now: IoT Connectivity Management


The company is strongly rooted in the M2M business units of its local mobile network providers in the eight countries and consolidates over 10 years of experience and know-how into one specialized and streamlined organization. To address the rapidly growing field of M2M, the company provides premium connectivity solutions and value-added services to international customers in a wide range of industries. Telekom Austria Group M2M enables completely new business models that result in process optimization, improved resource allocation and substantial cost reduction.

Telekom Austria Group M2M was founded in 2011 and is wholly owned by Telekom Austria Group, the leading telecommunications provider in Central and Eastern Europe with more than 24 million customers across its markets. Telekom Austria Group, with headquarters in Vienna, addresses its markets with strong local brands in Austria (A1), Bulgaria (Mobiltel), Croatia (Vipnet), Belarus (velcom), Slovenia (Si. mobil), Republic of Serbia (Vip mobile), Republic of Macedonia (Vip operator), and Liechtenstein (mobilkom liechtenstein). Telekom Austria Group M2M scores with a strong regional footprint, a vast international network of strategic partners and roaming coverage in approximately 200 countries worldwide.

The business need


Looking to expand their business, Telekom Austria Group decided to enter the machine-to-machine (M2M) market and estabilished a dedicated spin-off company for M2M in September 2011. The company mainly sddresses B2B customers and solution partners withthe objective of becoming the leading M2M boutique provider in the CEE region.

The solution


Comarch M2M Platform is a modular solution based on Comarch COTS products from BSS and OSS domains combined with M2M-specific dashboards, processes and configurations.:

Convergent Billing >>

Product Catalog >>

M2M Dashboards

Trouble Ticketing

Order Management >>

Resource Management

SIM Cards Monitoring

Provisioning Module

Business Process Management

B2B Gateway

Self-Care Portal >>

AAA and Policy Management

CRM >>

The results


The Comarch M2M Platform has enabled Telekom Austria Group to readily respond to the needs of the machineto-machine market with the highest flexibility and scalability. Customers have full control of their services, with features customized to their needs. This gives them the independence to function with minimal operator involvement. Fullscale platform management allows easy implementation of business processes in the value chain - from ordering, activation, operation, pricing to invoicing.

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