A troublesome path of applying for guarantees was the reason why we wanted the documents to take an electronic form and be available in real time both for our employees and customers. This meant reinventing our internal Trade finance processes, so that they’re smoother and safer at the same time.
Head of Guarantees, Raiffeisen Polbank
Back in 2009 Raiffeisen Bank Polska required a modern solution to manage a growing number of Trade finance products as well as an overwhelming amount of related paperwork.
At that time the bank had been issuing around 300 guarantees a month, delivered to destinations across the country and abroad. As the process was highly formalized, requiring a series of official approvals before the submission of each issuance order to the bank, it consumed a great deal of time and effort.